I ordered food with free delivery. The food I ordered cost $**.**. I signed up for po...

GetHuman-haleymo's customer service issue with Postmates.com from June 2018

Help with my Postmates.com issue
The issue in GetHuman-haleymo's own words
I ordered food with free delivery. The food I ordered cost $**.**. I signed up for post mates unlimited and was supposed to get free delivery. However I was charged a service fee of $**.** which I don't understand. Also the total came to $**.** so I was charged $*.** more than the food actually cost. So in all I feel like if I was getting free delivery with post mates unlimited both the overcharge for the food and the service feels should not have been charged at all. I feel that I was charged $**.** too much. And if I would have known it was going to cost me almost $** for free delivery I would never have ordered through this service. Other delivery services have never charged this kind of money even when paying a delivery fee. Please adjust my balance.
GetHuman-haleymo did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman-haleymo
Jun 12th, 2018 - 9 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 8 customers so far
Similar issue to 2029 others
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Timeline
GetHuman-haleymo started working on this issue
Jun 12th, 2018 9:44pm
GetHuman-haleymo indicated the issue is not fixed yet.
Jun 12th, 2018 11:14pm