* out of * food items were canceled from my order by Lemonade (restaurant). They called...

GetHuman766523's customer service issue with Postmates.com from June 2018

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The issue in GetHuman766523's own words
* out of * food items were canceled from my order by Lemonade (restaurant). They called the driver but NEITHER called me. The order arrived with * item and two people went without lunch. Of course I probably would've canceled and ordered elsewhere, so maybe that's why I wasn't notified. This is NOT an appropriate practice. I should be alerted to all changes to my order, especially when the driver is notified. **Please refund the full amount of my Lemonade order from June *, ****. Not a partial refund for what I didn't receive. A full refund. Very disappointing.
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Postmates.com

Customer service issue
Reported by GetHuman766523
Jun 9th, 2018 - 10 mons ago
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GetHuman766523 started working on this issue
Jun 9th, 2018 3:16pm