My name is Brandi Straughter, and I am a claims adjuster at Mercury insurance. My insu...

GetHuman-bstraugh's customer service issue with Postmates.com from June 2018

Help with my Postmates.com issue
The issue in GetHuman-bstraugh's own words
My name is Brandi Straughter, and I am a claims adjuster at Mercury insurance. My insured*your driver, Karlina Kuenzi, was involved in an accident when she was on the way to begin an order for one of your customers. Could you please confirm with me that the app was in fact turned on, and that she was in fact working on the clock for Postmates when this accident occurred? Please reference the claim number CAPA-********. **Thank you**Brandi Straughter
GetHuman-bstraugh did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-bstraugh fixed the problem
We are waiting for GetHuman-bstraugh to fix the problem and share the solution with the rest of us customers.
Please help with my Postmates.com issue
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-bstraugh
Jun 7th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 5 customers so far
Similar issue to 41 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-bstraugh started working on this issue
Jun 7th, 2018 5:27pm
GetHuman-bstraugh indicated the issue is not fixed yet.
Jun 8th, 2018 6:27pm
GetHuman-bstraugh indicated the issue is not fixed yet.
Jun 8th, 2018 6:27pm