I tried to order some things from hanaya garden using postmates and a couple weeks ago...

GetHuman-burchsha's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-burchsha's own words
I tried to order some things from hanaya garden using postmates and a couple weeks ago I’ve notified you guise that y’all sent a notification saying my card was declined and didn’t go through. But then I checked my bank statement and seen that y’all still took money off of my card and now it’s in the negative. I have the screenshot of the notification that was sent to me from postmates saying that my card was declined. But again y’all still took the money off my card after sending me the notification and if the mo wya was token off my card I should have received my delivery but I never did. So I’m requesting a refund asap.
GetHuman-burchsha did not yet indicate what Postmates.com should do to make this right.
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Customer service issue
Reported by GetHuman-burchsha
Jun 5th, 2018 - a yr ago
I have an issue with Postmates.com too
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GetHuman-burchsha started working on this issue
Jun 5th, 2018 2:02pm