I signed up for a free trial of Postmates and contacted you after the first monthly cha...
GetHuman-pkhallpt's customer service issue with Postmates.com from June 2018
Help with my Postmates.com issue
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GetHuman-pkhallpt's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pkhallpt will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pkhallpt can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Before contacting them, items GetHuman-pkhallpt may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-pkhallpt's own words
I signed up for a free trial of Postmates and contacted you after the first monthly charge of $*.** posted to my account to cancel the subscription. The following month I had another chage and emailed to have it reversed. I got a return message from someone saying I'd be contacted. Another charge has posted. I would like ALL of these charges reversed. When I log on, it says that my account is inactive. It has never been used. Please contact me ASAP*Pat Hall
GetHuman-pkhallpt did not yet indicate what Postmates.com should do to make this right.
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