I placed an order and immediately cancelled. The order had only got accepted and wasn’t...

GetHuman-tcerra's customer service issue with Postmates.com from June 2018

Help with my Postmates.com issue
I placed an order and immediately cancelled. The order had only got accepted and wasn’t being prepared but my card still got charged. According to your cancel guidelines it says that the order should be a full refund. They wouldn’t even have the time to start the meal before I cancelled, it was literally within a min from when I pressed order. So to fix this, I would like a full refund. The email I used to place the order is under *****@***.com
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman-tcerra
Jun 5th, 2018 - 20d ago
I have an issue with Postmates.com too
Fixed
Seen by 5 customers so far
Similar issue to 302 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-tcerra started working on this issue
Jun 5th 1:16am
GetHuman-tcerra indicated the issue is not fixed yet.
Jun 8th 2:18am