Hi, I received a charge for **$ from Postmates. I used the service one time and now thi...

GetHuman748313's customer service issue with Postmates.com from June 2018

Help with my Postmates.com issue
The issue in GetHuman748313's own words
Hi, I received a charge for **$ from Postmates. I used the service one time and now this charge appeared. I have not used the services and would like a refund because I did not order or purchase anything. I spoke to my bank and they directed me to contact Postmates first and try to settle this incorrect transaction. My account is in a negative balance. I tried looking for a phone number to contact Postmates, but all I found is this. I hope this email goes to the right person. I appreciate your help with this.
GetHuman748313 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman748313
Jun 4th, 2018 - 4 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 3 customers so far
Similar issue to 446 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman748313 started working on this issue
Jun 4th 4:05pm
GetHuman748313 indicated the issue is not fixed yet.
Jun 5th 5:21pm