this problem is not fixed it says it is but Im still waiting on a credit card confirmation

GetHuman740776's customer service issue with Postmates.com from June 2018

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The problem I ran into: order was picked up from my location without paying for it, need a credit card nubmer
need a credit card number to continue with payment
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Postmates.com

Customer service issue
Reported by GetHuman740776
Jun 1st, 2018 - 3 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 9 customers so far
Similar issue to 435 others
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman740776 started working on this issue
Jun 1st 11:23pm
GetHuman740776 indicated the issue is not fixed yet.
Jun 1st 11:30pm
GetHuman740776 confirmed the issue is fixed. Hooray!
Jun 5th 12:25am