This morning (Saturday) I drove a few miles in the rain to do a pick up, but I had to p...

GetHuman-ranrober's customer service issue with Postmates.com from May 2018

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The issue in GetHuman-ranrober's own words
This morning (Saturday) I drove a few miles in the rain to do a pick up, but I had to place the order when I arrived. When I got there I was told that the restaurant don’t do take out on weekends. So I contacted the customer to let them know, they said that they will not cancel the order because they don’t wanna be charge, I had to cancel the order which means that I won’t be compensated for the drive. This is a big discouragement for Postmates drivers and this has happened to me more than twice.
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Postmates.com

Customer service issue
Reported by GetHuman-ranrober
May 26th, 2018 - 6 mons ago
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Timeline
GetHuman-ranrober started working on this issue
May 26th 3:09pm