I placed an order from Spris in Miami and then cancelled the order. Somehow the order...

GetHuman-mpennie's customer service issue with Postmates.com from May 2018

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The issue in GetHuman-mpennie's own words
I placed an order from Spris in Miami and then cancelled the order. Somehow the order appeared again - without my re-ordering - and a postdates driver texted me that the order was on the way. That's when I realized the problem and I told the driver that the order was in error. I said no one was home and not to deliver it. The order was never delivered but I was charged $** plus. I have been requesting help from postdates - to no avail. Please advise as to how this will be handled. No item was delivered and no item was accepted, but I was still charged on May **.
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Postmates.com

Customer service issue
Reported by GetHuman-mpennie
May 25th, 2018 - 6 mons ago
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GetHuman-mpennie started working on this issue
May 25th 11:30pm