I ordered an order from Cafe Bea. The order was confirmed and then I shortly received a...

GetHuman-emre's customer service issue with Postmates.com from May 2018

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The issue in GetHuman-emre's own words
I ordered an order from Cafe Bea. The order was confirmed and then I shortly received a call from my Postmates driver letting me know they arrived to pick up my food but the restaurant was closed and had a sign on the outside saying they were closed for water related reasons. The driver told me to cancel the order and when I did, I was charged $* cancellation fee. I would like this fee refunded completely. Thank you.
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Postmates.com

Customer service issue
Reported by GetHuman-emre
May 24th, 2018 - 6 mons ago
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Timeline
GetHuman-emre started working on this issue
May 24th 11:42pm