I specified I needed the person to call me at the merchant so I can specify. They did...

GetHuman-annealau's customer service issue with Postmates.com from May 2018

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The issue in GetHuman-annealau's own words
I specified I needed the person to call me at the merchant so I can specify. They did not call. When I called them I found out they spoke no English. They wanted me to message them. I did, and they still did not call as requested. I was charged for things I did not want. This is substandard service and I want a full refund. After multiple attempts to guide him to what I requested it still did not occur. I tried to cancel to get my money back but I think the ap then took my money and my food was not delivered. This is HORRIBLE!
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Postmates.com

Customer service issue
Reported by GetHuman-annealau
May 24th, 2018 - 6 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 5 customers so far
Similar issue to 156 others
0 customers following this
Items needed
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Timeline
GetHuman-annealau started working on this issue
May 24th 2:12am
GetHuman-annealau indicated the issue is not fixed yet.
May 24th 3:19am
GetHuman-annealau indicated the issue is not fixed yet.
May 24th 3:20am
GetHuman-annealau indicated the issue is not fixed yet.
May 24th 3:20am