Hello I'm having an issue with the application and the main issue is that I am not able...

GetHuman-agentmas's customer service issue with Postmates.com from May 2018

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The issue in GetHuman-agentmas's own words
Hello I'm having an issue with the application and the main issue is that I am not able to contact the customer at all until I am closer to the restaurant in the problem with this is that I know for a fact and I verified it just to make sure that the particular location I am being sent to for an order is not going to allow the items that are shown for requesting it because they are only doing breakfast menu right now so the problem is that if I go all the way out there which is way out of my way and then I will get nothing for going over there and having to cancel the order anyways and then it also goes against me if I cancel too many in a day even if it's not on my own need to go offline cancel so that is not okay and somebody needs to call me right now because I am waiting for the customer to either call me or cancel but this is very unprofessional looking because again why would I go all the way out to the McDonald's which is quite a distance away from here and just to find out that I have to cancel I already called them and verify this so please give me a call back I cannot keep waiting around like this and looking very unprofessional and you guys will actually lose customers by having this method and you know this****** *** ****
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Customer service issue
Reported by GetHuman-agentmas
May 12th, 2018 - 10 mons ago
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GetHuman-agentmas started working on this issue
May 12th, 2018 11:52am