After being told I was going to be charged extra for the delivery charge I cancelled my...

GetHuman662055's complaint issue with Postmates.com from May 2018

Help with my Postmates.com issue
The issue in GetHuman662055's own words
After being told I was going to be charged extra for the delivery charge I cancelled my order and then received an email confirmation saying the order was placed. I immediately canceled the order within five minutes of receiving the email. I was told via your website that I could cancel the order but then after I canceled the order I was told that you were still charging me the full cost of the entire order. Please credit my credit card the entire amount of the order and send me a credit receipt from the company.
GetHuman662055 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

complaint issue
Reported by GetHuman662055
May 7th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 6 customers so far
Similar issue to 39605 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman662055 started working on this issue
May 7th, 2018 4:06am
GetHuman662055 indicated the issue is not fixed yet.
May 7th, 2018 5:50am
GetHuman662055 indicated the issue is not fixed yet.
May 18th, 2018 3:37am
GetHuman662055 indicated the issue is not fixed yet.
May 18th, 2018 3:37am