I had a charge of ** dollars and some change yesterday plus *$ for a temporary authoriz...

GetHuman656823's overcharge issue with Postmates.com from May 2018

Help with my Postmates.com issue
The issue in GetHuman656823's own words
I was ordering food for me and my grandmother ... I had a charge of ** dollars and some change yesterday plus *$ for a temporary authorization fee and now I’m being charge **$ for food all of sudden this morning when I wake up your charging me **$ and some change I will never use this service ever again the food wasn’t correct at all I’m morning paying for the service at all ridiculous if that was the case i could have just catches the bus this is the worst service experience I’ve ever had with food. Your drivers should check the food before they deliver it I was missing two food items and got charge for more food that wasn’t even purchased. I should have only been charged **.** *.** *.** tax the deliver fee and service fee that’s **.**. But I’m not paying for the his service your driver wasn’t even the person I saw on the screen. Who dropped off the food
This was frustrating because there’s no number to call to get everything resolved that night
Buy taking this order off we didn’t even get to eat because the food wasn’t right then majority of the chicken was too spicy for my grandmother to eat so horrible experience
I’ve never had an issue with any food delivery app I’ve ever had until this one you guys are horrible
I’ve sent them a email through there company app
I have an issue with Postmates.com too
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Postmates.com

Postmates
overcharge issue
Reported by GetHuman656823
May 4th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 10 customers so far
Similar issue to 39908 others
0 customers following this
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Timeline
GetHuman656823 started working on this issue
May 4th, 2018 6:29pm
GetHuman656823 indicated the issue is not fixed yet.
May 4th, 2018 7:37pm
GetHuman656823 indicated the issue is not fixed yet.
May 5th, 2018 10:08am
GetHuman656823 indicated the issue is not fixed yet.
May 5th, 2018 8:56pm
GetHuman656823 indicated the issue is not fixed yet.
May 5th, 2018 11:02pm