I ordered from tropical smoothie last night then the delivery driver contacted me and f...

GetHuman-ashokpok's refund request issue with Postmates.com from May 2018

2 views
 | 
39908 similar
 | 
0 following
Help with my Postmates.com issue
How did GetHuman-ashokpok do it?
Waiting to hear how GetHuman-ashokpok fixed the problem to share with other customers.
The issue in GetHuman-ashokpok's own words
I ordered from tropical smoothie last night then the delivery driver contacted me and first said the store was not there. Then I directed him to another tropical smoothie supported by your site and he said their system was down for taking Postmates orders and that I should cancel my order. I cancelled my order then saw I am still being charged the full amount plus * dollars. This is ridiculous. I am a heavy user of Postmates but will quit using the service if this is not addressed immediately. He never used his card or any method to pay for anything and he couldn’t find the restaurant or they weren’t getting the order in the first place
GetHuman-ashokpok did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-ashokpok fixed the problem
We are waiting for GetHuman-ashokpok to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ashokpok fixes it.
This email address isn't valid

Postmates.com

refund request issue
Reported by GetHuman-ashokpok
May 3rd, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 2 customers so far
Similar issue to 39908 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-ashokpok started working on this issue
May 3rd, 2018 3:57am
GetHuman-ashokpok confirmed the issue is fixed. Hooray!
May 4th, 2018 12:35am