I ordered sushi last night on postmates. The website froze at the checkout screen. I l...

GetHuman650403's complaint issue with Postmates.com from May 2018

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The issue in GetHuman650403's own words
I ordered sushi last night on postmates. The website froze at the checkout screen. I logged back into the website and tried to order again. You will notice that the order was slightly different, seeing as I couldnt remember what I ordered. Again, the system froze. I was frustrated so I just went and got my food myself. While sitting there I saw someone getting food to go. I asked them if it was mine, he stated no it is a carry out order. My wife called me * minutes later to tell me that my food was delivered. At this point, I have already ordered from the restaurant and my food is almost done, so I can not cancel it. I checked my email, and finally had two emails populate saying my orders had been accepted. So you guessed it. Five minutes after getting home, I had more sushi delivered to my house. So now, I have * rolls of uneaten sushi that is not good the day after. And I am now close to $*** lighter in my bank account. I would like the $**.** charge and $**.** charge on ********** both refunded to my account please. I now have $***.** that I am unable to eat, and unable to return.
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Postmates.com

complaint issue
Reported by GetHuman650403
May 2nd, 2018 - a yr ago
I have an issue with Postmates.com too
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Seen by 3 customers so far
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Timeline
GetHuman650403 started working on this issue
May 2nd, 2018 6:41pm