I ordered from Shoki ramen house. The postmates website has 'super hot' as the default...

GetHuman-paulabow's refund request issue with Postmates.com from May 2018

3 views
 | 
43688 similar
 | 
0 following
Help with my Postmates.com issue
GetHuman-paulabow's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-paulabow will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-paulabow can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-paulabow's own words
I ordered from Shoki ramen house. The postmates website has 'super hot' as the default spice for this item. It was way too hot and it wasn't easy to determine how to change it. Also, the driver got lost -called me, noted the item as being delivered then used her personal phone number with my personal phone number so I could see her location and give her directions for getting here. I tried contacting postmates and got a poor reply - trying again.
GetHuman-paulabow did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-paulabow fixed the problem
We are waiting for GetHuman-paulabow to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-paulabow fixes it.
This email address isn't valid

Postmates.com

refund request issue
Reported by GetHuman-paulabow
May 1st, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 3 customers so far
Similar issue to 43688 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-paulabow started working on this issue
May 1st, 2018 10:09pm
GetHuman-paulabow indicated the issue is not fixed yet.
May 1st, 2018 11:18pm
GetHuman-paulabow confirmed the issue is fixed. Hooray!
May 3rd, 2018 9:28am