I ordered from Shoki ramen house. The postmates website has 'super hot' as the default...

GetHuman-paulabow's refund request issue with Postmates.com from May 2018

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The issue in GetHuman-paulabow's own words
I ordered from Shoki ramen house. The postmates website has 'super hot' as the default spice for this item. It was way too hot and it wasn't easy to determine how to change it. Also, the driver got lost -called me, noted the item as being delivered then used her personal phone number with my personal phone number so I could see her location and give her directions for getting here. I tried contacting postmates and got a poor reply - trying again.
GetHuman-paulabow did not yet indicate what Postmates.com should do to make this right.
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refund request issue
Reported by GetHuman-paulabow
May 1st, 2018 - a yr ago
I have an issue with Postmates.com too
Seen by 3 customers so far
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman-paulabow started working on this issue
May 1st, 2018 10:09pm
GetHuman-paulabow indicated the issue is not fixed yet.
May 1st, 2018 11:18pm
GetHuman-paulabow confirmed the issue is fixed. Hooray!
May 3rd, 2018 9:28am