I was just sent to a food destination and when I got here another driver had already be...

GetHuman-lorimc's tech support issue with Postmates.com from April 2018

4 views
 | 
43701 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-lorimc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lorimc's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lorimc will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lorimc can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lorimc may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-lorimc's own words
I was just sent to a food destination and when I got here another driver had already been here. She went offline to cancel the customers order. Well all that does is kick it to another another driver. So now this woman doesn't wantthe order and doesn't know how to cancel the order and I can't do anything until it's canceled because it'sa prepaid order. So can someone please call me at *** *** ****. I've beenat this restaurant for almost ** minutes now
GetHuman-lorimc did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-lorimc fixed the problem
We are waiting for GetHuman-lorimc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lorimc fixes it.
This email address isn't valid

Postmates.com

tech support issue
Reported by GetHuman-lorimc
Apr 30th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 4 customers so far
Similar issue to 43701 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lorimc started working on this issue
Apr 30th, 2018 11:18pm