My order pre-authorization charge $**.** my actual charge was $**.** without tip. Why w...

GetHuman-amapepsi's overcharge issue with Postmates.com from April 2018

Help with my Postmates.com issue
The issue in GetHuman-amapepsi's own words
My order pre-authorization charge $**.** my actual charge was $**.** without tip. Why was I overcharged? My order was $**.** but shows $**.** charged including taxes then additional $*.** service fee, delivery was free. An additional $**.** was charged, for what? I’m not disputing the service fee but I’m disputing the additional $**.** you say was charged by the Wingstop. I’m no longer using you service if you can’t explain how you justify overcharging my account. I refused to leave a tip because of this overcharge so your driver suffered from your overcharge. I hope to get an answer for your company. This service is helpful but you are not the only company that delivers.
GetHuman-amapepsi did not yet indicate what Postmates.com should do to make this right.
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How GetHuman-amapepsi fixed the problem
Send complaints to e-mail address for Postmates is *****@***.com.
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Postmates.com

overcharge issue
Reported by GetHuman-amapepsi
Apr 30th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
GetHuman-amapepsi shared how to fix
Seen by 4 customers so far
Similar issue to 43663 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-amapepsi started working on this issue
Apr 30th, 2018 2:38pm
GetHuman-amapepsi confirmed the issue is fixed. Hooray!
May 3rd, 2018 1:53pm
GetHuman-amapepsi confirmed the issue is fixed. Hooray!
May 3rd, 2018 1:56pm
GetHuman-amapepsi confirmed the issue is fixed. Hooray!
May 4th, 2018 7:11pm