I have my card I have my bag the app is installed on my phone but everytime I go to the...
GetHuman-domjacks's customer service issue with Postmates.com from April 2018
Help with my Postmates.com issue
GetHuman-domjacks's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-domjacks will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-domjacks can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-domjacks's own words
I was trying to become a postmate. ... I have my card I have my bag the app is installed on my phone but everytime I go to the app it tells me that I'm still waiting on my background check. I applied * months ago and it still says the same thing.
I really wanted to start work immediately but it seems that your computer system has failed.
For you to fix my back ground check by hand. I've already been verified by CHECKR for DoorDash. So why is it taking * months to do the same background check through the exact same company. It just doesn't make any sense to me
I have an issue with Postmates.com too
How GetHuman-domjacks fixed the problem
We are waiting for GetHuman-domjacks to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.