I placed an order that was never delivered

GetHuman-liveiam's refund request issue with Postmates.com from April 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman-liveiam may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-liveiam's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-liveiam will want to follow the link below to head to their help center. We will check on GetHuman-liveiam later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-liveiam's own words:
I placed an order that was never delivered
Refund my money immediately
Help with my Postmates.com issue
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Postmates.com

refund request issue
Reported by GetHuman-liveiam
Apr 23rd, 2018 - 3 mons ago
I have an issue with Postmates.com too
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Seen by 9 customers so far
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Timeline
GetHuman-liveiam started working on this issue
Apr 23rd 1:04pm