My delivery driver texted me asking that I reach out to him on his cell. The app was sh...

GetHuman-elyseos's complaint issue with Postmates.com from April 2018

Help with my Postmates.com issue
The issue in GetHuman-elyseos's own words
Order food ... My delivery driver texted me asking that I reach out to him on his cell. The app was showing that this driver was far from the restaurant and not moving his vehicle. I tried calling multiple times with no answer. He kept asking for ** minutes then after an hour he cancelled on me.
THIS IS NOT ACCEPTABLE. I was waiting over an hour and if I cancelled, I would have been charged. Postmates is doing NOTHING to resolve this issue.
SOMEONE TO CALL ME!!!! IF I COULD HAVE CALLED SOMEONE IMMEDIATELY THIS WOULD HAVE BEEN RESOLVED.
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Postmates.com

Postmates
complaint issue
Reported by GetHuman-elyseos
Apr 22nd, 2018 - 5 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 7 customers so far
Similar issue to 10865 others
0 customers following this
Items needed
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Timeline
GetHuman-elyseos started working on this issue
Apr 22nd 5:56pm
GetHuman-elyseos indicated the issue is not fixed yet.
Apr 22nd 5:56pm