I put an order and it said the merchant was too busy and not taking orders. I called th...

GetHuman-mamaluca's customer service issue with Postmates.com from April 2018

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Help with my Postmates.com issue
Before contacting them, items GetHuman-mamaluca may need:
Account holder name, Email address on the account, Phone number, and Billing address
GetHuman-mamaluca's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mamaluca will want to follow the link below to head to their help center. We will check on GetHuman-mamaluca later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-mamaluca's own words:
I put an order and it said the merchant was too busy and not taking orders. I called them to see if this was the case and they said they were taking orders.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

Customer service issue
Reported by GetHuman-mamaluca
Apr 21st, 2018 - 3 mons ago
I have an issue with Postmates.com too
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Seen by 2 customers so far
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Timeline
GetHuman-mamaluca started working on this issue
Apr 21st 11:09pm