It tells me to reupolad my selfie but when I go in the app it says that I’m good to go...

GetHuman-ashleyyy's tech support issue with Postmates.com from April 2018

Help with my Postmates.com issue
The issue in GetHuman-ashleyyy's own words
Activate my account ... It tells me to reupolad my selfie but when I go in the app it says that I’m good to go and my background check is still going after * weeks and I activated my prepaid card
I don’t know what to do or number to call
If you can email me back and activate my account so I can start earning please
I have an issue with Postmates.com too
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Postmates.com

iPhone*Mac
tech support issue
Reported by GetHuman-ashleyyy
Apr 21st, 2018 - 5 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 4 customers so far
Similar issue to 10695 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-ashleyyy started working on this issue
Apr 21st 4:21pm
GetHuman-ashleyyy indicated the issue is not fixed yet.
Apr 21st 6:42pm
GetHuman-ashleyyy indicated the issue is not fixed yet.
Apr 21st 8:31pm