The app said that it would only take maximum of ** minutes for my order to be delivered...

GetHuman-rinanur's Refund issue with Postmates from April 2018

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The issue in GetHuman-rinanur's own words
I was trying to order dinner through postmates. ... The app said that it would only take maximum of ** minutes for my order to be delivered to be, but an hour later my order was still under the status of being prepared. I called the restaurant and they told me that my order was sitting out for ** minutes and it's cold. They told me to reach out to postdates directly which I had absolutely no way of doing. ** more minutes of waiting later the status still hasn't changed but another hour was added to my wait time.
This is absolutely ridiculous that I had no way to contact the service and my wait time was increasing so I had to cancel my order and arrange for my dinner elsewhere after already wasting *.* hours of my time.
Please refund me for the order I never received and the time I wasted with your time.
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How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
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Postmates

Postmates
Refund issue
Reported by GetHuman-rinanur
Apr 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2480 others
0 customers following this

Timeline

GetHuman-rinanur started working on this issue
Apr 8th, 2018 8:07pm