The app said that it would only take maximum of ** minutes for my order to be delivered...

GetHuman-rinanur's Refund issue with Postmates from April 2018

3 views | 2480 similar | 0 following
Help with my Postmates issue
First: share to improve GetHuman-rinanur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rinanur's next move: contact Postmates.
Tap the below to see how we recommend you contact Postmates. We will check in later with GetHuman-rinanur to make sure you got them.
Before contacting them, items GetHuman-rinanur may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-rinanur's own words
I was trying to order dinner through postmates. ... The app said that it would only take maximum of ** minutes for my order to be delivered to be, but an hour later my order was still under the status of being prepared. I called the restaurant and they told me that my order was sitting out for ** minutes and it's cold. They told me to reach out to postdates directly which I had absolutely no way of doing. ** more minutes of waiting later the status still hasn't changed but another hour was added to my wait time.
This is absolutely ridiculous that I had no way to contact the service and my wait time was increasing so I had to cancel my order and arrange for my dinner elsewhere after already wasting *.* hours of my time.
Please refund me for the order I never received and the time I wasted with your time.
How GetHuman-rinanur fixed the problem

We are waiting for GetHuman-rinanur to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates's attention and get better help faster. Tap below to get started.
Having Postmates issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rinanur fixes it.
This email address isn't valid


Refund issue
Reported by GetHuman-rinanur
Apr 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2480 others
0 customers following this


GetHuman-rinanur started working on this issue
Apr 8th, 2018 8:07pm