@taylorvalarie purchased my Supreme Duvet Queen set for $*** on Saturday, January **. I...

GetHuman-kpphoto's customer service issue with PoshMark from January 2020

Help with my PoshMark issue
The issue in GetHuman-kpphoto's own words
@taylorvalarie purchased my Supreme Duvet Queen set for $*** on Saturday, January **. I did not ship until today January **th, (long after the window for a cancelled item to be cancelled) and then @taylorvalarie cancelled her order AFTER I SHIPPED IT. Clearly she is running a scam as I’ve seen she’s also done this to others according to comments. This is a problem poshmark!! There should be a very small window of time where purchasers are able to cancel so that we sellers can avoid being scammed! I would like to be reimbursed for the cancellation of $***
GetHuman-kpphoto did not yet indicate what PoshMark should do to make this right.
How GetHuman-kpphoto fixed the problem
i emailed the contact support at Posh every day until they responded.*they were quite receptive and handled the matter as soon as they were able to get to me(which was ** hrs after i emailed them) hope this helps!
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PoshMark

Customer service issue
Reported by GetHuman-kpphoto
Jan 27th, 2020 - 2 mos ago
Fixed
GetHuman-kpphoto shared how to fix
Seen by 3 customers so far
Similar issue to 2352 others
0 customers following this
Items needed
Username
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Email address on the account
Name on the account
Address on the account
Order number
Timeline
GetHuman-kpphoto started working on this issue
Jan 27th 10:28pm
GetHuman-kpphoto confirmed the issue is fixed. Hooray!
Jan 30th 4:30pm