I sold an item on Poshmark. The buyer had an issue with it so she opened a case. Afte...

GetHuman-debjrc's customer service issue with PoshMark from October 2019

Help with my PoshMark issue
First: share to improve GetHuman-debjrc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-debjrc may need:
Username, Password, Email address on the account, Name on the account, Address on the account, and Order number
The issue in GetHuman-debjrc's own words
I sold an item on Poshmark. The buyer had an issue with it so she opened a case. After *-** days my account indicated that the item had been delivered which meant the buyer had accepted it. The money was placed into my account on ***** and taken out*cancelled the same day. Posh says it was out in my account *****, but I have my account history. *Anyway, when I noticed the item had cancelled I waited about a week then contacted Posh as to when I could expect my item back. Now they say something happened to it in transit to the buyer so they had to cancel it. This doesn’t make sense because they had already indicated to me through an email which I still have that the buyer had an issue which means it wasn’t on the way to the buyer. *They say they have insurance, but did not give any information about how to place a claim. I sold the bag for $****. Now I don’t have the money and I don’t have the bag to resale.

GetHuman-debjrc did not yet indicate what PoshMark should do to make this right.

How GetHuman-debjrc fixed the problem

We are waiting for GetHuman-debjrc to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PoshMark customer problems.
How Do I Recover Access to My Poshmark Account?How do I get a refund from Poshmark?How do I return an order to Poshmark?How do I track an order with Poshmark?
Do you have a customer issue as well?
We can help you get PoshMark's attention and get better help faster. Tap below to get started.
Having PoshMark issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PoshMark

Customer service issue
Reported by GetHuman-debjrc
Oct 29th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 4597 others
0 customers following this

Timeline

GetHuman-debjrc started working on this issue
Oct 29th, 2019 9:10pm
GetHuman-debjrc indicated the issue is not fixed yet.
Oct 29th, 2019 9:11pm
GetHuman-debjrc indicated the issue is not fixed yet.
Oct 29th, 2019 9:11pm
GetHuman-debjrc indicated the issue is not fixed yet.
Oct 29th, 2019 9:11pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians