I originally shipped two items to the wrong buyers. Posh responded with providing shipp...

GetHuman-ehuberty's customer service issue with PoshMark from October 2018

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The issue in GetHuman-ehuberty's own words
I originally shipped two items to the wrong buyers. Posh responded with providing shipping labels so the two buyers could send each other their items. **The coach wallet was sent to the correct buyer and was then accepted by the buyer. **The Marc Jacobs bag has not yet been sent to the correct owner. The shipper said she could not find the shipping label in her email from poshmark. I emailed posh requesting a new shipping label and have not gotten a response from poshmark since (October **th Tuesday). **I do not know if the Marc Jacobs bag has been shipped. The sender of the package has given me confusing answers to this question. First she said she lost the shipping label. Then said she was going to send it without a poshmark shipping label. And now she is saying she sent the bag last week. It is very confusing and frustrating. **I would either want the bag back and have the transaction refunded or I would want the original buyer to have the bag ahead bought. **eden*frost and bisit are the two buyers involved. Eden*frost has recieved her coach wallet. Bisit has not received the Marc Jacobs bag. **Please help asap as it has been almost a week since my email was sent regarding a new shipping label being needed.

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PoshMark

Customer service issue
Reported by GetHuman-ehuberty
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 918 others
0 customers following this

Timeline

GetHuman-ehuberty started working on this issue
Oct 21st, 2018 3:07am

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