I originally shipped two items to the wrong buyers. Posh responded with providing shipp...

GetHuman-ehuberty's customer service issue with PoshMark from October 2018

17 views | 918 similar | 0 following
Help with my PoshMark issue
First: share to improve GetHuman-ehuberty's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get PoshMark help.
Before contacting them, items GetHuman-ehuberty may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ehuberty's own words
I originally shipped two items to the wrong buyers. Posh responded with providing shipping labels so the two buyers could send each other their items. **The coach wallet was sent to the correct buyer and was then accepted by the buyer. **The Marc Jacobs bag has not yet been sent to the correct owner. The shipper said she could not find the shipping label in her email from poshmark. I emailed posh requesting a new shipping label and have not gotten a response from poshmark since (October **th Tuesday). **I do not know if the Marc Jacobs bag has been shipped. The sender of the package has given me confusing answers to this question. First she said she lost the shipping label. Then said she was going to send it without a poshmark shipping label. And now she is saying she sent the bag last week. It is very confusing and frustrating. **I would either want the bag back and have the transaction refunded or I would want the original buyer to have the bag ahead bought. **eden*frost and bisit are the two buyers involved. Eden*frost has recieved her coach wallet. Bisit has not received the Marc Jacobs bag. **Please help asap as it has been almost a week since my email was sent regarding a new shipping label being needed.

GetHuman-ehuberty did not yet indicate what PoshMark should do to make this right.

How GetHuman-ehuberty fixed the problem

We are waiting for GetHuman-ehuberty to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PoshMark customer problems.
How Do I Recover Access to My Poshmark Account?How do I get a refund from Poshmark?How do I return an order to Poshmark?How do I track an order with Poshmark?
Do you have a customer issue as well?
We can help you get PoshMark's attention and get better help faster. Tap below to get started.
Having PoshMark issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ehuberty fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ehuberty
Oct 21st, 2018 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 918 others
0 customers following this


GetHuman-ehuberty started working on this issue
Oct 21st, 2018 3:07am