I can't log in, I ordered a Aigner dome style leather handbag, order id *boffe*c*d*a...
GetHuman-donnabog's customer service issue with PoshMark from June 2018
Help with my PoshMark issue
First: share to improve GetHuman-donnabog's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-donnabog's next move: send an email to PoshMark.
Tap the button below to start an email to PoshMark- it's the best way to get support from them right now. We'll check later to make sure GetHuman-donnabog got a response or help escalate.
Before contacting them, items GetHuman-donnabog may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-donnabog's own words
I can't log in, I ordered a Aigner dome style leather handbag, order id *boffe*c*d*a***bb*dc**dd and when I got it , I was disappointed in bag, cuz it was suppose to be leather, which inside of bag states that, but bag is cheaply made and won't stand up on its own. Anyway I gave $**.** plus shipping and I was trying to cancel order, but no matter what I do I can't log in. It says invalid username or password, I didn't use a username I just clicked the pic of handbag and went from there, my email address automatically went through. This has been ** days ago now, poshmark had been in touch many times trying to help me get logged in, nothing is helping. Today is June **,**** , ** days since all this started, the seller has emailed me wondering about her money, I've tried to log in and get in touch with her, but I can't get logged in. I need help asap. If I ever get this matter cleared up, I don't want to buy from poshmark anymore when there's no phone number for customer service! I had no clue this is the way poshmark worked.i need to thoroughly investigate buying sites from now on.
GetHuman-donnabog did not yet indicate what PoshMark should do to make this right.
I have an issue with PoshMark too
How GetHuman-donnabog fixed the problem
We are waiting for GetHuman-donnabog to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.