I didn't receive my refund in regards to order ID *a***b**d**c****f***adfd. (Selena Shi...

GetHuman678132's customer service issue with PoshMark from May 2018

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The issue in GetHuman678132's own words
I didn't receive my refund in regards to order ID *a***b**d**c****f***adfd. (Selena Shirt) This item was cancelled by your company due to delay by seller. The amount is $**.** and I received an email March ** ****. Verbatim listed:**Poshmark*Re: Order Id *a***b**d**c****f***adfd**Dear Monica lynn,**We wanted to let you know that order * *a***b**d**c****f***adfd for "**ALL MUST GO!!**Selena Shirt." was canceled. We canceled the order for the following reason(s):* Delayed order****Your total purchase price including shipping of $**.** has been refunded back to you.*$**.** has been credited back to your Visa card ending in ******** . Please note that we send the funds back to your bank immediately when an order is cancelled, but it typically takes **-** business days for your bank to post it on your statement. Therefore please allow up to * full billing cycle for it to post to your statement. Additionally, please note that if your order was cancelled shortly after order placement, neither a charge nor a refund will post to your account.***We are sorry about this cancellation and hope you find another beautiful item on Poshmark.**Sincerely,**Poshmark Community Team

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PoshMark

Customer service issue
Reported by GetHuman678132
May 12th, 2018 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 564 others
1 customer following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman678132 started working on this issue
May 12th, 2018 2:31pm