Porter Airlines Confirmation W*UBWV*Flight Ottawa to Toronto departing ** December...

GetHuman6878426's customer service issue with Porter Airlines from December 2021

Help with my Porter Airlines issue
The issue in GetHuman6878426's own words
Porter Airlines Confirmation W*UBWV*Flight Ottawa to Toronto departing ** December **:** (arriving Billy Bishop **:**) *Name Carsten Maple**Booking is showing as 'cancelled' when we went on to add baggage. Not received email and person he is travelling with is still confirmed on flight. We need to know why asap but there is no email contact.

GetHuman6878426 did not yet indicate what Porter Airlines should do to make this right.

How GetHuman6878426 fixed the problem
Contacted the disability team as that was the only email address I could fine
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Porter Airlines

Customer service issue
Reported by GetHuman6878426
Dec 6th, 2021 - 10 months ago
Fixed
GetHuman6878426 shared how to fix
Seen by 21 customers so far
Similar issue to 529 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman6878426 started working on this issue
Dec 6th, 2021 12:26pm
GetHuman6878426 confirmed the issue is fixed. Hooray!
Dec 6th, 2021 4:52pm