Hello,**I was on live cams last night and right when I would enter the private chat wit...

GetHuman5352920's Refund a Charge issue with Pornhub from October 2020

19 views | 837 similar | 0 following
Help with my Pornhub issue
First: share to improve GetHuman5352920's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5352920's next move: talk to Pornhub when they open.
Pornhub's call center is closed now. We will send GetHuman5352920 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman5352920's own words
Hello,**I was on live cams last night and right when I would enter the private chat with a model, it would freeze. I waited for a couple minutes the first time before I refreshed. Then when I would refresh, it would work but I would no longer be in the private chat. After the first time, I turned on screen recording just in case it kept happening— so I could let you guys know. Clearly, I really wanted to go private with this specific model **.**Anyway, after the *rd try it finally worked. But I did get charged for the first * sessions. I can send you the screen recording to show you the proof, including when it finally started working, then **** the recording off. **Could you please give me a refund? If you can’t already see the freezing on your end and need the video evidence, could you tell me where I should send it.**Thank you for the help,**Mike

GetHuman5352920 did not yet indicate what Pornhub should do to make this right.

How GetHuman5352920 fixed the problem

We are waiting for GetHuman5352920 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Pornhub's attention and get better help faster. Tap below to get started.
Having Pornhub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5352920 fixes it.
This email address isn't valid


Refund a Charge issue
Reported by GetHuman5352920
Oct 10th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 837 others
0 customers following this
Items needed
Email address on the account


GetHuman5352920 started working on this issue
Oct 10th, 2020 1:10pm