Pornhub Customer Service Issues

I am having trouble downloading any movies because it only shows KB available, with no MB. When I contacted customer service previously, they mentioned it might be due to DRM on certain videos. Even recommendations show KB instead of MB. I am unable to download any clips from PornHub, although I have a subscription. Interestingly, I can download from RedTube and Xhamster, but not from PornHub. As a paying subscriber, this issue is very frustrating and not acceptable. I would appreciate any assistance with this matter.

I am feeling extremely sad and distressed right now. I signed up for a profile on Pornhub, and I am unable to delete it. The comments left on my page have been very hurtful and have deeply affected me. This situation is very sensitive to me, and the negative comments have been incredibly distressing. I have never felt more devastated than when people started attacking my profile of a smart girl. I am struggling to understand who these people are and why they are targeting me. I am currently unemployed, exhausted, and feeling miserable from this unwarranted online harassment. Can you please assist me in permanently removing my profile as it has already been tarnished beyond repair? My hopes of pursuing a career as an adult model have been shattered.

I have been hosting women-only parties in Italy for years. These gatherings, with up to 10 ladies aged 18-50, are held in private homes and are free to attend. As the sole male attendee, I enjoy being an exhibitionist. Everyone is expected to be nude, and the women have the opportunity to undress me. They are then free to engage with me and one another. I have a regular build with a medium to large penis. My unique ability is having erections that last 2-4 hours naturally and being able to climax multiple times with different partners, either orally or traditionally. While I have not recorded these events in the past, I am considering creating a film and would appreciate your feedback. Please respond to [redacted] Thank you for your time.

I recently encountered a distressing and inappropriate site while browsing on Pornhub. After clicking on a video, I was redirected to a site called Porndroid, where I came across extremely disturbing content involving a young child and explicit acts with animals. I took immediate action by closing the window and reporting the site to the appropriate authorities. This experience was upsetting and alarming, as I have never encountered such content before. I urge Pornhub to take necessary measures to prevent users from being exposed to such illegal and harmful material in the future. The individuals responsible for allowing this content must be held accountable to protect innocent individuals from being subjected to such reprehensible material. I am seeking clarification on the steps that Pornhub will take to prevent this from happening again and an explanation of how this incident occurred in the first place.

I recently discovered that a video of me was posted on Pornhub without my consent by a user named Daddydicc94, real name Trey Haney. The video titled "white slut fucked rock hard black cock" was shared without my permission. I only learned about it when a friend identified me through my tattoos. I want this video taken down as I never agreed to be featured on any website. I have sought help from the Cape Girardeau, Mo Police Department, and they advised me to contact Pornhub. I am requesting immediate action to have the video removed and to pursue legal measures against this violation of my privacy and potential charges of slander.

Hello, I have attempted to contact you multiple times without receiving a response. I am writing to inform you about illegal "Omegle tag/category" content on your website. There are numerous Omegle porn videos being shared by various users that violate Omegle's prohibition on recording video chats without consent. Despite my efforts in flagging these videos, none have been taken down. The videos are not consensually shared by both parties involved, making them unlawful and in violation of Pornhub's guidelines. These uploads promote illegal activities and could encourage others to do the same. It is concerning to see such content on a reputable platform like Pornhub. Additionally, there is a risk of underage individuals being involved, which is extremely serious and could have tragic consequences such as suicide. I urge you to take immediate action and remove all Omegle-related content that lacks mutual consent. It is my hope that this issue can be addressed promptly without involving law enforcement. Thank you.

I am currently experiencing difficulties creating new playlists. Recently, two of my playlists were deleted, prompting me to try and create new ones. Despite filling out all the required fields on both my computer and phone, I keep receiving an error message indicating that I need to input the necessary information. I would appreciate any assistance available to address this issue so I can add new playlists successfully. I suspect there may be a bug in the playlist creation feature or an issue with my account. As a free member, I have never encountered this problem before. I am wondering if there have been any updates to the playlist creation process or changes to the rules that may be causing this problem.

This is the third time I've tried to resolve my issue! I haven't received any response via text or phone, and the number doesn't seem to work. The problem began when I attempted to log into my supposedly active account, with which I've been using for about two months, only to find that there was no record of my membership. My email, ID, and password were not on file. I was then directed to Security to verify my credit card, resulting in a charge of $85.29 being attempted on my card. After some time, I was informed by Mathew that the charge was declined, but upon checking with my credit card company, the charge was indeed approved. I've been unsuccessful in reaching Mathew or Customer Service at [redacted]. If I am to continue using the service, I would appreciate a call to reinstate my membership. My number is [redacted]. Thank you, Don Levy.

I signed up for a one-week free trial for premium and was informed that my membership would renew after a week on a Sunday. Knowing I didn't have sufficient funds, I tried to contact customer service or cancel the charge, but it was challenging to do so on the website. I assumed since the payment didn't go through, I would no longer have premium access. However, I noticed Pornhub waited for my payday and then charged me again. It seems like they are persistently attempting to charge my card. I haven't used premium since the trial ended, so I won't be taken advantage of. There was no indication that they would continue retrying my card for a subscription charge. I would like a refund for the money taken. My email associated with the account is "[redacted]". Kindly refund my money promptly.

Good evening, I recently found out about a hoax or rather an abuse that has been carried out against me. I discovered a pornographic video of myself on your site without my consent, which logically violates my privacy. I would like for you to take this message into consideration as this is an offense that will be pursued in court. First and foremost, I request that you remove the video relating to me. If you require any form of identification documents from me, there is no issue, I will promptly provide them to you. I hope that you will take my message seriously, as this is not a joke. Thank you in advance for your understanding and cooperation.

I signed up for a one-week free trial but canceled on the 7th day. However, I have recently noticed charges of [redacted].28 CAD for a subscription I haven't used in 7 months and 3 weeks. It was difficult to cancel the subscription that night, and I haven't logged in since. I canceled the subscription because I remember having trouble that night. I didn't realize I was still being charged as my Canadian bank card, which I thought was inactive, has been billed while I've been in the United States. I believe I canceled the subscription despite not receiving a confirmation email. I'm hoping you can check and confirm this using my email [redacted] on the account. I request a reversal of all credit card charges since the last time I accessed the account.

Hello Team, We have identified your channel on Pornhub and noticed that you have uploaded concerning content about Shri Radhe Maa. The videos in question may be misleading viewers and creating a negative perception. Such content can disseminate inaccurate information about Shri Radhe Maa as it appears to be filtered and not accurately represented. Please note that under Section [redacted] of The Indian Penal Code, defamation by making false imputations that harm a person's reputation is a punishable offense. Links to the videos in question: - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] Thank you and Regards, Shri Radhe Maa Charitable Trust, Mumbai. Contact Person Urmish: [redacted]

I encountered some suspicious activities on my phub account and reached out to a representative via live chat. They issued a refund for the incident, after which I decided to abandon that account to prevent any further issues. I created a new account and attempted to make a purchase, but I was charged $2 and subsequently blocked. Unaware of the initial charge, I created another new account, only to be charged an additional $2 and blocked from accessing phub Live. I sought help from a representative who informed me that my account was locked for security purposes, and then abruptly ended the chat, leaving me unable to seek further assistance. I am extremely frustrated with this lack of customer service and am eager to get to the bottom of this situation. I have exhausted my options for contacting support and urgently need assistance. Time is of the essence in resolving this matter before my frustration escalates further.

I recently subscribed to the FanClub but have had immediate regrets. I would like to cancel my subscription and if feasible, receive a refund as it has been less than 48 hours since I subscribed. Although I emailed PornHub's support right after the subscription, I have not received a response within the promised 48 hours. To expedite the process, I would appreciate a phone call to discuss this matter with a representative promptly.

I downloaded Pornhub for Android on my Fire Stick TV using Downloader to find and install the app. When launching the app, the initial screen briefly shows in portrait layout before switching to landscape. However, I encountered several issues: 1. The TV resolution noticeably drops once the app loads. 2. The Fire Stick TV remote was limited to only opening the upper left menu, which had only three choices: gay/straight and two others. I couldn't navigate to other areas or select any titles on the homepage. The menu choices on the left side of the screen were also inaccessible. I installed the app on Saturday night but couldn't watch any content using it. Any recommendations would be greatly appreciated. Thank you for your assistance, J.

I am experiencing online harassment, and it seems like the culprits are using inappropriate images of my family members. They have even accessed my devices and the TV. Despite my attempts to address this, nobody seems to understand the severity of the situation. Recently, a Google search showed false information related to me being a sugar daddy, which I never searched for. I found suspicious messages on my old phone between individuals I don't know. I am hearing unknown voices and noises from my devices and even see someone trying to imitate me on TV. The invasion of privacy is taking a toll on me, and I urgently need assistance with this issue. Please, someone, take a moment to review the evidence or help me get a new phone as my current email is inaccessible. This ongoing situation is causing me great distress, and I am eager to resolve it promptly.

I noticed that in the Recommended section, there is a page named "Rate Previously Viewed Videos" where videos you've watched but not rated show up for rating. The expected behavior is that once you rate a video, it should be replaced by the next one on the list. If you rate the last video on the page, refreshing should display an older video. However, I've experienced an issue where the rated videos stay on the page even after refreshing or rating them on the video's specific page. This problem persists across different browsers and devices. Despite reporting this bug over a week ago, there hasn't been any resolution yet.

I am having trouble subscribing to Pornhub Premium as it won't accept my PayPal, Google Play balance, or Samsung Pay. I also don't have a card for Chime yet, and I prefer not to use credit cards. Is there a way to access the service without needing a credit card? Furthermore, I have successfully processed ACH transactions, paid bills, and made in-store purchases without issues. I am interested in signing up for the 7-day trial at no cost initially, but I'm encountering difficulties with PayPal, Google Pay, and Samsung Pay.

I would like to cancel the service I signed up for on July 24th, [redacted], due to ongoing issues with changing my password and username. The app prompts me to change my password repeatedly, and saving the password does not work as intended. This problem has persisted for years, and I am frustrated with the back-and-forth process. Please cancel my service and refund my payment. My name is James J., and I can be reached at [redacted]. Thank you. [redacted]

Please remove the following link: [redacted] and delete the account associated with this video. A police report has been filed against the individual who posted it, T. Ashwin, for allegedly threatening and photographing the girl. The police are searching for him. Kindly take down the link and close the account as he has been accused of sexual torture and threats. The police have requested the details promptly. Please cooperate with the cybercrime branch, remove my name from any visible links, and provide information about the account creator. The authorities have invoked Section 66E and Section 67 of the IT Act, which are serious offenses under Indian Law punishable by up to 5 years in prison. Please act promptly.