I did not order this and I wish to cancel. I received an email, if I did not order it...

GetHuman971706's customer service issue with Pornhub from August 2018

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The issue in GetHuman971706's own words
I did not order this and I wish to cancel. I received an email, if I did not order it, to click on the attachment, but it is not letting me open it up. I did not order this and I will not pay for it. It say to cancel by August **. I have tried calling and everything else to cancel. Please someone help me! If August ** comes and it is not cancelled, I simply will not pay for something I did not order or want.
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Pornhub

Customer service issue
Reported by GetHuman971706
Aug 9th, 2018 - 7 mons ago
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Seen by 8 customers so far
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GetHuman971706 started working on this issue
Aug 9th, 2018 5:11pm