Hi, i can't upgrade my account to premium, why?

GetHuman-lucazapp's customer service issue with Pornhub from June 2018

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The issue in GetHuman-lucazapp's own words
The problem: Hi, i can't upgrade my account to premium, why?
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Pornhub

Customer service issue
Reported by GetHuman-lucazapp
Jun 28th, 2018 - a yr ago
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Seen by 11 customers so far
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Timeline
GetHuman-lucazapp started working on this issue
Jun 28th, 2018 2:44pm
GetHuman-lucazapp indicated the issue is not fixed yet.
Jun 28th, 2018 3:46pm
GetHuman-lucazapp indicated the issue is not fixed yet.
Jun 29th, 2018 2:43pm
GetHuman-lucazapp indicated the issue is not fixed yet.
Jun 29th, 2018 4:49pm