First, I should say that the phone line is not answering. **I am a subscriber.**For the...

GetHuman-oldrocke's customer service issue with Pornhub from June 2018

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First, I should say that the phone line is not answering. **I am a subscriber.**For the last month or so, when trying to download from PornHub, the VideoDownloadHelper window shows * or * files shown in bytes or a couple of kilobytes. I cannot download anything from PH at all. I called about * weeks ago and the agent told me that it was probably DRM on the videos.**This happens even when I try to download from my Recommended list. No other site I have tried to download from has this serious error.**I am using the chat because I cannot connect by phone.**PLEASE help!
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Pornhub

Customer service issue
Reported by GetHuman-oldrocke
Jun 9th, 2018 - a yr ago
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GetHuman-oldrocke started working on this issue
Jun 9th, 2018 11:56pm
GetHuman-oldrocke shared this issue with friends on Facebook
Jun 9th, 2018 11:56pm
GetHuman-oldrocke indicated the issue is not fixed yet.
Jun 14th, 2018 6:01pm