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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2601364's own words
I purchased Pop Secret all the time all of a sudden I don't know what happened to it but it is not like it used to be the bag opens in the middle of the popping it gets all over my microwave it doesn't even pop a cups worth it's becoming the worst popcorn ever you've changed the bags if smaller it doesn't allow the popcorn to fully pop half the bag doesn't pop and it just causes a big mess in the microwave
GetHuman2601364 did not yet indicate what Popsecret Popcorn should do to make this right.
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