Problem not solved. I want a complimentary family meal for my family. That is what I went to order and that is what I would like for being turned away after driving over there.

GetHuman7498012's Complaint issue with Popeyes from June 2022

Help with my Popeyes issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman7498012's own words
I live in Rockport Texas. On the Popeyes website it is listed that Popeyes closes at **:**. I got to Popeyes around *:** and I was going to order chicken and before I got up to the speaker to order the cars in front of me would just stop to order and they were being turned away. So I didn't quite understand what was going on but when I got to the window I was told that they closed early. All these folks that were coming to get chicken or turned away that means your company lost money and we are disgruntled customers because it's late and we expected to get food and go home. I would like to know why they are allowed to close early and what can we do about this. Popeyes prices are high as are everybody's and people are spending hard-earned money ordering meals for their families. We go back because we like the chicken. But when we get there and they tell us that they're closing early after we drove God knows how far to get to Popeye's it's very frustrating. I also called from home to place an order and no one answered the phone I called two or three times to get in touch with them and I could not get in touch with anybody so I decided well I'm going to go to the store and when I got there they were turning people away. I'm very aggravated because I left home to get food and now I don't know, I just don't know.

GetHuman7498012 did not yet indicate what Popeyes should do to make this right.

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Popeyes

Complaint issue
Reported by GetHuman7498012
Jun 2nd, 2022 - 4 months ago
Fixed
Seen by 20 customers so far
Similar issue to 18 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman7498012 started working on this issue
Jun 2nd 2:56am
GetHuman7498012 indicated the issue is not fixed yet.
Jun 2nd 9:12pm
GetHuman7498012 indicated the issue is not fixed yet.
Jun 6th 7:35pm
GetHuman7498012 indicated the issue is not fixed yet.
Jun 6th 7:43pm
GetHuman7498012 indicated the issue is not fixed yet.
Jun 10th 12:37am
GetHuman7498012 indicated the issue is not fixed yet.
Jun 10th 12:40am
GetHuman7498012 indicated the issue is not fixed yet.
Jun 10th 12:41am
GetHuman7498012 confirmed the issue is fixed. Hooray!
Jun 10th 2:37am
GetHuman7498012 confirmed the issue is fixed. Hooray!
Jun 10th 2:48am
GetHuman7498012 confirmed the issue is fixed. Hooray!
Jun 10th 2:52am
GetHuman7498012 confirmed the issue is fixed. Hooray!
Jun 10th 2:52am
GetHuman7498012 confirmed the issue is fixed. Hooray!
Jun 10th 2:53am