On July **th at about *:** in the evening, I visited the drive thru of the restaurant a...

GetHuman-macioci's Complaint issue with Popeyes from August 2019

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The issue in GetHuman-macioci's own words
On July **th at about *:** in the evening, I visited the drive thru of the restaurant at **** East Virginia Beach boulevard in Virginia Beach Virginia. I ordered three kids meals with tenders and iced tea. The clerk continues to give me the total. I tell her I need a two piece fish with mashed potatoes and a Coke. Again she gives me the total. I would think it would be normal to say is that all or is there anything else? I then ordered another two piece fish with fries and a diet Coke. This time the final total... When she hands out the drinks, my daughter immediately hands me hers back and I give it to the lady and tell her that it is an iced tea and there is no ice in it and it was supposed to have been a Coke. The clerk said... I gave you what you ordered.. my response was, no I ordered a Coke and a diet Coke not an iced tea. I will pay you for a Coke and a cup of ice to put ice in all of these that have none in them. Again she says I gave you what you ordered..... She thrusts a Coke and a cup of ice out as she is rolling her eyes as if she is willing the gods to open up the sky and swallow either her or us! She made me do angry that I peeled out like an idiot while my three grandchildren are watching me. there is no sense in anybody working anywhere where they don't want to be and they can't deal with customers any better than that. I refuse to go anywhere and spend my money to have somebody be rude and obnoxious. I will never visit another Popeye's nor would I recommend one to anybody else. The food is decent but definitely not worth a rude clerk and this is my second experience with that. My name is Jean Macioci, I live at *** Lake drive in Suffolk, Virginia and I called the number on the receipt and left a complaint and have never heard a word, though I left my name and number and requested a phone call. I don't need a call now since I have already sired my complaint but just so you know that I do have a phone number did leave it, it's ***-***-****.

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Popeyes

Complaint issue
Reported by GetHuman-macioci
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1060 others
0 customers following this

Timeline

GetHuman-macioci started working on this issue
Aug 5th, 2019 9:27pm

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