My husband and I have been shopping at Polo for years at your outlet stores in Lake Geo...

GetHuman3778339's Complaint issue with Polo Ralph Lauren from October 2019

Help with my Polo Ralph Lauren issue
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3778339's own words
My husband and I have been shopping at Polo for years at your outlet stores in Lake George, NY, Manchester, VT and Lee, MA. My husband also buys his Polo suits at Macy's in Albany, NY. We have never had an issue and always get great customer service.**A few days ago we were in one of the outlets and I wanted to get a second pair of cargo pants in another color *********** W-Casual. My size was not in stock so the store (Lee, MA) ordered them for me. They were full priced at $**.**. I received them today and love them, but I thought it was odd that a sticker with the price was partially covering the original price that was $**.**. Is placing a sticker with a higher price a common procedure? Do the prices go up in the outlet stores?**I'd appreciate your thoughts on this. Thanks so much.

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Polo Ralph Lauren

Complaint issue
Reported by GetHuman3778339
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 25 others
0 customers following this

Timeline

GetHuman3778339 started working on this issue
Oct 16th, 2019 8:47pm

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