I purchased a pair of Polk SR* speakers that are wireless. After purchasing them, I was...

GetHuman5873995's customer service issue with Polk Audio from March 2021

3 views | 18 similar | 0 following
Help with my Polk Audio issue
GetHuman5873995's next move: talk to Polk Audio when they open.
Polk Audio's call center is closed now. We will send GetHuman5873995 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman5873995 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5873995's own words
I purchased a pair of Polk SR* speakers that are wireless. After purchasing them, I was told by Polk that these speakers only work with a Sound Bar. They said that I could return the speakers and that they would email me a return label. Well that was * weeks go. I have continued to call and am told that I will be emailed the return label within ** hours, but this does not happen. I decided to reordered the correct replacement speakers from Amazon. Their customer service is great!

GetHuman5873995 did not yet indicate what Polk Audio should do to make this right.

How GetHuman5873995 fixed the problem

We are waiting for GetHuman5873995 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Polk Audio's attention and get better help faster. Tap below to get started.
Having Polk Audio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5873995 fixes it.
This email address isn't valid

Polk Audio

Customer service issue
Reported by GetHuman5873995
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 18 others
0 customers following this


GetHuman5873995 started working on this issue
Mar 22nd 4:42pm
GetHuman5873995 shared this issue with your circles on Google+
Mar 22nd 4:43pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies