I purchased a pair of Polk SR* speakers that are wireless. After purchasing them, I was...

GetHuman5873995's customer service issue with Polk Audio from March 2021

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The issue in GetHuman5873995's own words
I purchased a pair of Polk SR* speakers that are wireless. After purchasing them, I was told by Polk that these speakers only work with a Sound Bar. They said that I could return the speakers and that they would email me a return label. Well that was * weeks go. I have continued to call and am told that I will be emailed the return label within ** hours, but this does not happen. I decided to reordered the correct replacement speakers from Amazon. Their customer service is great!

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Polk Audio

Customer service issue
Reported by GetHuman5873995
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 18 others
0 customers following this

Timeline

GetHuman5873995 started working on this issue
Mar 22nd 4:42pm
GetHuman5873995 shared this issue with your circles on Google+
Mar 22nd 4:43pm

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