I would like either a refund or a new speaker please I really like your product but this one is giving me a lot of trouble

GetHuman844558's customer service issue with Polaroid from July 2018

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The issue in GetHuman844558's own words
Bluetooth is not turning on just says music please I would like a new one I really love the sound of the speaker ... It's Heaven troubleshooting Bluetooth Bluetooth will not turn on this has occurred since I owned it may I get a new one sent to me please I love my music
Yes this is very frustrating for me because music is my
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Polaroid

PBT**** BLUETOOTH SPEAKER
Customer service issue
Reported by GetHuman844558
Jul 3rd, 2018 - a yr ago
I have an issue with Polaroid too
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GetHuman844558 started working on this issue
Jul 3rd, 2018 1:33am
GetHuman844558 indicated the issue is not fixed yet.
Jul 3rd, 2018 1:35am