hello. *i just got the following from niantic:**If you suspect someone else has the acc...

GetHuman6081925's customer service issue with Pokemon GO from May 2021

Help with my Pokemon GO issue
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Before contacting them, items GetHuman6081925 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman6081925's own words
hello. *i just got the following from niantic:**If you suspect someone else has the access to your email address, please get in touch with the email provider to get this sorted out. I see that the Pok*mon GO account "Hihi***tgn" is linked with "*****@***.com" and you have raised this ticket from the same email address. So you must have access to it. This is a new starting-level account. Either contact the email provider like I have mentioned or get the login credentials updated."*This name has never been associated with my email so my concern is that I am getting hacked and someone else is using my email. How do we go about getting that account un-associated with my email**Please hurry, as i am concerned for my personal data*The only name that should be associated with that email is Elissahi*****ALSO NEED TO MAKE SURE THAT INDIVIDUAL DOES NOT HAVE ACCESS TO MY PASSWORD

GetHuman6081925 did not yet indicate what Pokemon GO should do to make this right.

i have tried contacting the pokemon service provider
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Pokemon GO

Customer service issue
Reported by GetHuman6081925
May 18th, 2021 - a month ago
Not resolved
Seen by 7 customers so far
Similar issue to 686 others
0 customers following this

Timeline

GetHuman6081925 started working on this issue
May 18th 6:03am