On *-**-** a unauthorized charge was mad to my account in the amount of ***.** I have m...

GetHuman5051821's customer service issue with Pokemon GO from July 2020

Help with my Pokemon GO issue
First: share to improve GetHuman5051821's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5051821 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman5051821's own words
On *-**-** a unauthorized charge was mad to my account in the amount of ***.** I have made ** to $** purchases before and after the *** was taken from my account *** was refunded to my account week ago through my card issuer as I've not been able to reach anybody from Niantic after sending multiple email then yesterday.At * I logged into my account and purchase a egg incubator had a large amount of pokecoins as I have been saving mine and purchasing large coin bags however at *:** I logged in and my account had a negative pokecoin balance in the amount of *****.. how is it even possible and why would that happen now because of Niantic not having any contact with me but putting my account negative balance I am missing out on free boxes as well as other purchases I would like to make

GetHuman5051821 did not yet indicate what Pokemon GO should do to make this right.

How GetHuman5051821 fixed the problem

We are waiting for GetHuman5051821 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pokemon GO customer problems.
How Do I Check If the Pokemon Go Servers Are Down?How Do I Delete a Pokemon Go Account?How do I recover my Pokemon Go account?How do I contact Pokemon Go about a problem with my game?
Do you have a customer issue as well?
We can help you get Pokemon GO's attention and get better help faster. Tap below to get started.
Having Pokemon GO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pokemon GO

Customer service issue
Reported by GetHuman5051821
Jul 10th, 2020 - 2 years ago
Not resolved
Seen by 51 customers so far
Similar issue to 746 others
0 customers following this

Timeline

GetHuman5051821 started working on this issue
Jul 10th, 2020 5:38pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers