My app constantly freezes when I open it. I submitted a ticket and was told to delete t...

GetHuman-cchlumks's Recover Account issue with Pokemon GO from May 2020

Help with my Pokemon GO issue
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Before contacting them, items GetHuman-cchlumks may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-cchlumks's own words
My app constantly freezes when I open it. I submitted a ticket and was told to delete the app and to download it again. I have tried this, as well as several other things. I have even looked at the Android trouble shooting guide. Nothing works. My girlfriend has the same phone as I do, and I tried logging in on my girlfriend's phone. My account still freezes, but her account works. This is an issue on Niantic's end. Please open my account, and fix the issue. I would really appreciate your help. **I sign in under google, and my email is *****@***.com. Browncowmoo is my username. I do not know my password, because I have not needed it in a long time. Please look at my account and fix it. Again, it is not a phone issue, since her account works on her phone and we both have the same phone.**Please fix this issue. Thank you.**Conrad Chlumsky

GetHuman-cchlumks did not yet indicate what Pokemon GO should do to make this right.

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How Do I Check If the Pokemon Go Servers Are Down?How Do I Delete a Pokemon Go Account?How do I recover my Pokemon Go account?How do I contact Pokemon Go about a problem with my game?
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Pokemon GO

Recover Account issue
Reported by GetHuman-cchlumks
May 23rd, 2020 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 814 others
0 customers following this

Timeline

GetHuman-cchlumks started working on this issue
May 23rd, 2020 2:11am

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