I have been accused of spoofing now twice. When it happened the first time it wasn’t ve...

GetHuman1528270's customer service issue with Pokemon GO from November 2018

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Help with my Pokemon GO issue
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Before contacting them, items GetHuman1528270 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1528270's own words
I have been accused of spoofing now twice. When it happened the first time it wasn’t very long so I didn’t worry too much, that was about two months ago I believe. When I just opened up my game I was surprised to see that a notification popped up saying I was restricted for up to a day. The only thing I can think is happening is someone hacked my account. I just want to make sure I don’t get banned on this account. I worked very hard for it. Also I did find Pok*mon from other countries when scrolling through my Pok*mon which also leads me to believe someone is hacking me. I would like to make sure my account is safe and won’t be banned and also safe from whoever is causing this problem in the first place. Thanks!

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Pokemon GO

Customer service issue
Reported by GetHuman1528270
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1454 others
0 customers following this

Timeline

GetHuman1528270 started working on this issue
Nov 9th, 2018 6:21am

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