I needed to purchase a new apple phone since mine was drop and broken. Now I can't sig...

GetHuman-kuch's customer service issue with Pokemon GO from October 2018

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The issue in GetHuman-kuch's own words
I needed to purchase a new apple phone since mine was drop and broken. Now I can't sign into pokemon go since I don't remember my sign in password. I have tried everything to try to get a reset with no luck. I have two accounts since I have two phones so I can give what ever information needed to prove that it is really my account. The account that I am trying to get the password reset is *****@***.com. My email is *****@***.com. One of the passwords I used was demonte**** or Demonte****. Please help me reset the password since this account is at level **
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Pokemon GO

Customer service issue
Reported by GetHuman-kuch
Oct 19th, 2018 - a mon ago
I have an issue with Pokemon GO too
Not resolved
Seen by 2 customers so far
Similar issue to 1261 others
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Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-kuch started working on this issue
Oct 19th 2:22am