During the whole event today, the server was crashing and I could not play nor got a sh...

GetHuman1185211's customer service issue with Pokemon GO from September 2018

Help with my Pokemon GO issue
The issue in GetHuman1185211's own words
During the whole event today, the server was crashing and I could not play nor got a shiny. ITs been happening since the upgrade a few days ago. I wouldnt care so much but I have spent more than $*** on this game and demand better service. This is so disappointing. **I want someone to call me back at ***-***-****. I will be calling my credit card company to get a refund on the money I spent today.
GetHuman1185211 did not yet indicate what Pokemon GO should do to make this right.
I have an issue with Pokemon GO too
How GetHuman1185211 fixed the problem
We are waiting for GetHuman1185211 to fix the problem and share the solution with the rest of us customers.
Please help with my Pokemon GO issue
Do you have a customer issue as well?
We can help you get Pokemon GO's attention and get better help faster. Tap below to get started.
Having Pokemon GO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pokemon GO email you?
This email address isn't valid

Pokemon GO

Customer service issue
Reported by GetHuman1185211
Sep 22nd, 2018 - 2 mons ago
I have an issue with Pokemon GO too
Fixed
Seen by 2 customers so far
Similar issue to 1044 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman1185211 started working on this issue
Sep 22nd 10:15pm
GetHuman1185211 indicated the issue is not fixed yet.
Sep 24th 12:06am