During Moltres day, my account got the first strike while I was driving around doing ra...

GetHuman1156419's customer service issue with Pokemon GO from September 2018

4 views | 981 similar | 0 following
Help with my Pokemon GO issue
First: share to improve GetHuman1156419's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1156419's next move: find and follow the right step-by-step guide.
Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1156419 will need to dig through the advice provided by Pokemon GO, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1156419 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Pokemon GO has better answers for you: Pokemon GO Help Center
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman1156419's own words
During Moltres day, my account got the first strike while I was driving around doing raids. I didn’t know what to do but realized my account didn’t get banned so I deleted Pok*mon go and reinstalled it a week later (which was yesterday). By then the notice was gone and I was just happy I could get the legendary birds and lapras and finish my Pok*dex. Sunday, I played fine all day and that night I logged in and there was another strike warning. I do not hack at all and I support Niantic. So ** minutes ago I logged in to get my daily research stamp and it said my account has been terminated by Pok*mon go for violating the terms of service!!! I do not get it at all and I just spent ** dollars for pokecoins to get a lot of mewtwo for next month. I hope you see my email and respond because I love this game and I do not want to make another account for doing nothing wrong in the first place. Thank you.

GetHuman1156419 did not yet indicate what Pokemon GO should do to make this right.

How GetHuman1156419 fixed the problem

We are waiting for GetHuman1156419 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Pokemon GO's attention and get better help faster. Tap below to get started.
Having Pokemon GO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1156419 fixes it.
This email address isn't valid

Pokemon GO

Customer service issue
Reported by GetHuman1156419
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 981 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder

Timeline

GetHuman1156419 started working on this issue
Sep 17th, 2018 6:51pm